Managing real estate transactions is lengthy, time-consuming work. It’s not as simple as just signing over the deed and writing checks. The process requires extensive document control, back-and-forth communication and negotiations, inspections, financial management and so much more.
Customers don’t want to deal with snail-like service and demand everything in an expeditious manner. They want to wrap up transaction issues with minimal delays, whether they’re buying or selling. This is particularly true in a time when tech makes it possible to get most things done in no time at all.
How can your real estate brokerage meet customer expectations through faster transactions? Below, we’ve got five fantastic ways you can do this.
Here is how your brokerage can guarantee faster transactions:
The work that goes into different real estate transactions doesn’t vary all that much. There may be a few distinctions here and there but there are countless activities that are generally repeated in each transaction. Because of this, you can standardize processes.
By having set steps and processes that your agents must follow for each transaction, you eliminate many operational delays. Everyone knows exactly what to do, how and when so each transaction can go off without a hitch.
Having efficient back office software ensures that your team stays organized and that all transaction elements are in check. From document organization to keeping tabs on deadlines, a solid and reliable back office platform oversees all things related to a transaction or customer.
A comprehensive back office solution also supports and streamlines other areas of your brokerage’s transactions like:
A company is only as good as its team members… At least, that’s what we think at TotalBrokerage. That is why it’s important to give your agents the support and tools they need to do their best.
A fluent, integrated back office software is a crucial tool. Another is providing them with the knowledge they need to optimize those tools. This requires you to offer training and development to your team. For example, for every solution or software you introduce, you should provide agent onboarding to teach them how to use it. Onboarding your brokerage’s agents in one, single platform instead of multiple, cobbled together pieces of technology, dramatically increases the likelihood that they will be proficient in that software, which in turn, speeds up daily processes like transactions.
When your staff is capable, you can avoid delays caused by errors or a lack of knowledge.
Create a forms library with easy-fill forms for different stages of your transactions, all of which can be pre populated and templatized. Having these forms ready and preloaded for each customer makes it easy to just send or e-sign when the time comes. Plus, you can edit them at your convenience.
It can take forever to collect important signatures if you have to do it in person with physical, paper documents. You have to get all necessary parties in one place or send documents back and forth.
Using electronic signatures helps you avoid the wait and wrap deals up quickly.
TotalBrokerage has next-level e-signature features that allow agents to collect signatures via both SMS and email. With SMS, e-signature capabilities, customers and agents are more likely to sign documents quicker which significantly speeds up your transactions. Nobody else offers e-signing through text, which separates TotalBrokerage from all other transaction management platforms!
TotalBrokerage has all the features your real estate brokerage needs for fast-paced, error-free transactions. You can collect data with set forms, organize all processes, e-sign and manage documents, oversee accounting, and more all in one place! Book a demo today and check it out for yourself.